Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help a site remember information about your visit, such as your login status, your preferences or how you arrived at the site. We also use similar technologies such as local storage, session storage and pixels, which work in a comparable way and are covered by this policy.

Strictly necessary cookies: required for the basic operation of the Service, including authentication, security, CSRF protection, load balancing and storing your cookie preferences. These cannot be disabled. This category also includes payment and fraud-prevention cookies set by our payment provider, and only during a checkout transaction, and cookieless analytics that set no identifiers. Analytics cookies (optional): help us understand how visitors interact with the site so we can improve it. These are loaded only after you grant analytics consent and are stored for up to 12 months. Marketing cookies (optional): used to deliver relevant advertising, track conversions, attribute referrals and measure campaign effectiveness. These are loaded only after you grant marketing consent.

Where your consent allows it, the following categories of third-party providers may set cookies on your device. Each operates under its own privacy policy and is an independent controller for the data it collects: - product and website analytics providers; - advertising and conversion-tracking platforms, including Google Ads with Google Consent Mode v2 and Microsoft Advertising, which load in a denied state by default; - referral and affiliate attribution providers; - sign-in suggestion services; - our payment provider, on checkout pages only and only during a transaction. We do not sell cookie data to third parties.

When you first visit our site from the UK, EU, EEA or Switzerland, you are shown a consent banner and asked to accept all, reject all, or configure your preferences by category. We do not load any analytics or marketing cookies until you make a choice, and your decision is stored for 12 months in a consent cookie. You can change your preferences at any time by using the cookie preferences control on this page or by clearing the consent cookie from your browser. If you withdraw marketing consent, we stop loading marketing scripts on the current page and remove the marketing cookies set through our site.

You can manage or delete cookies through your browser settings. Most browsers let you refuse cookies, delete cookies already stored, or alert you when a cookie is being set. Please note that disabling strictly necessary cookies may affect the functionality of the Service, including your ability to sign in. For general guidance on managing cookies, see www.aboutcookies.org or www.allaboutcookies.org.

Cookies and similar technologies may collect: - your IP address, in whole or partially anonymised; - device, operating system and browser type; - pages visited and actions taken on the site; - time spent on the site and referral source. How we use personal data collected in this way is described in our Privacy Policy.

We may update this Cookie Policy from time to time to reflect changes in technology, law or our business practices. Any material change will be announced on our website, and the latest version will always be available on this page.

For questions about our use of cookies, contact us at: Serendipity Int Ltd (trading as ascend LLM) Causeway House, 13 The Causeway, Teddington, TW11 0JR, United Kingdom Email: hello@ascendllm.co.uk Website: https://ascendllm.co.uk